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Solar Detach & Reset Solar System Repair Solar Panel Removal Solar Panel Relocation Roof Replacement With Solar Insurance Claim Support

Service Areas

Phoenix Scottsdale Mesa Chandler Tempe Glendale Tucson Flagstaff For Roofers
(480) 270-2745
Licensed Electrical Contractor • ROC #331356

Storm Damage Roof Claim With Solar Panels On It?

Monsoon, hail or microburst wrecked the roof, insurance approved the replacement — and now the panels have to come off before your roofer can start. That part is us. We detach, document everything for the adjuster, and reset the system when the new roof is done.

  • Detach & reset written as a clean line item your adjuster can approve
  • Photo documentation, serial numbers and a module condition report before anything moves
  • Scheduled with your roofer — typically on the roof within 3–7 business days
  • Production verified after reset, backed by our no-leak guarantee

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Arizona storms break roofs. Insurance pays. Solar complicates it.

Solar Detach and Reset crew removing solar panels from an Arizona roof ahead of a roof replacement
Panels coming off ahead of a re-roof. On an insurance job, every step is documented.

Every monsoon season, the same sequence plays out across the valley: a July microburst or an August hail cell tears up a roof, the insurance carrier approves a replacement, the roofer is ready to go — and then everyone looks up at twenty solar panels bolted to the deck.

The panels have to come off. No reputable roofer will work around them, and no carrier expects them to. But the roofer is not licensed to touch the electrical system, the solar installer may not exist anymore, and the adjuster needs the removal and reinstallation priced and documented before the claim closes cleanly.

That intersection — roofing trade on one side, licensed solar on the other, an insurance scope in the middle — is precisely the job this company was built for. We have done it more than 7,500 times, and on claim work the paperwork we produce matters as much as the wrench work.

How the insurance detach & reset works

  1. Quote for the scope. You or your roofer send us the roof plan and panel count. We return a written detach & reset quote formatted as a claim line item — the document your adjuster or your roofer’s supplement request needs.
  2. Document before touching anything. Photos of the array as it stands, serial numbers, and the system’s production state. If the storm damaged modules, that gets recorded now — before removal — while the evidence is strongest.
  3. Detach and store. Panels, rails and wiring come off and are stored safely on site. The roof is now clear, and your roofer’s crew never touches a live conductor.
  4. Roof goes on. We stay in contact with the roofer so the reset is booked before their last day on site, not discovered after it.
  5. Reset and verify. System reinstalled to manufacturer torque and sealing specs, energised, and production verified against pre-storm output. You get the verification in writing — the claim’s proof that the property was fully restored.

The paperwork is half the job

Completed solar panel reset on a tile roof in Buckeye, Arizona after roof work
A completed reset. The production verification that follows is what closes the claim cleanly.

Insurance work lives and dies on documentation, and this is where a specialist earns their line item. Everything we hand you is written for someone who was not on the roof:

One honest boundary

We are not public adjusters and we do not negotiate your claim. What we do is make the solar side of it airtight — the quote, the photos, the condition report, the production verification — which in our experience is exactly what a stalled supplement usually needs.

Why roofers and adjusters keep our number

Most of our insurance work arrives through roofing contractors we already partner with — we are the solar subcontractor on their claim jobs, week in and week out. That matters to you for a simple reason: the coordination that usually goes wrong between three parties is a routine we already run.

Detach & Reset
★★★★★

“They did a fantastic job not only removing my panels so I could replace my roof and resetting them, but also helping me deal with insurance and coordinating with the roofers. They did exactly what they said they’d do.”

R
Robert Bortner
Google review · Jan 2025

Insurance claim questions, answered

In most Arizona claims, yes. When a carrier approves a roof replacement and there are panels on that roof, the detach and reset is a legitimate part of restoring the property, and it is normally written into the scope as its own line item. If it is missing from your estimate, that is usually an oversight rather than a denial — your roofer or adjuster can request it as a supplement, and our written quote is the documentation that request needs.
We stay in our lane, and it is worth being straight about what that lane is. We are not adjusters and we do not negotiate claims. What we do is produce the paperwork a claim needs from the solar side: a written detach and reset quote for the scope, photo documentation of the system before it comes down, serial numbers, and a production verification after reinstall showing the system works. Adjusters approve line items that are documented. That is the help that actually moves a claim.
Then the panels belong in the claim alongside the roof, and the documentation matters even more. When we detach, we inspect and photograph every module — cracked glass, hail bruising on cells, bent frames — and give you a written condition report. If modules are damaged, that report is your evidence for adding them to the claim, and we can quote replacement as part of the reset. What you should not do is let anyone reinstall storm-damaged panels and call the job done.
We typically schedule within 3 to 7 business days, and insurance jobs are usually part of a roofer’s schedule we are already coordinating with. After a major storm event, the whole valley is calling at once — roofers, adjusters and us — so the earlier the detach is booked, the earlier your roof gets dried in. If your roof is open or leaking, say so when you call and we prioritise it.
Whatever the claim structure calls for. On most insurance re-roofs we work as the solar subcontractor to your roofing contractor and bill them, which keeps the whole job on one invoice for the carrier. We can also contract directly with you and provide the invoice for your claim reimbursement. Either way the price is the same and it is agreed in writing before work starts.
Not when a licensed contractor does it. Manufacturers require removal and reinstallation to be performed by a licensed contractor to keep coverage intact — we hold Arizona ROC #331356 and are certified for Tesla, Sunrun, SunPower, SMA, SolarEdge and Enphase equipment. We reinstall to manufacturer torque and sealing specs, verify production, and back the work with our own workmanship warranty and 100% money-back no-leak guarantee.

Related services

Roof Replacement With Solar

The full re-roof playbook when solar is on the roof — insurance-funded or not.

Solar System Repair

If the storm got the electrical side — inverters, wiring, optimizers — we diagnose and fix it. $199 diagnostic.

Service Department

Not sure what you need? Start with the situation and we route you right.

From the blog

How To Handle a Roof Repair When You Have Solar Panels

Your options when a leak or repair shows up under an array — and who does what.

What Does a Roof Replacement With Solar Really Cost in 2026?

Real 2026 numbers for the re-roof itself plus the detach & reset, and what moves the price.

When Does Solar Panel Removal & Reinstallation Make Sense?

The six situations where a detach & reset is the right call — and the jobs that do not need one.

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